Turn company memory into answers in seconds.
Tacive captures the decisions, customer context, processes, and workarounds buried across your business, organizes them into memory clusters, then gives every team a direct answer with the source behind it.
No wiki migration. No heavy rollout. Useful from the first captured decision.
Seconds
to find the right context
Sources
attached to every answer
Clusters
for connected team memory
Memory clusters
What did we promise Acme before renewal?
Asked by you • Weeks later
Answer found across Sales, Support, and Product memories.
Acme was promised SSO rollout, invoice exports, and a support SLA review before May renewal. Product owns SSO, Finance owns exports, and Customer Success is tracking the renewal risk.
For the moments where “who knows this?” costs real money
Shrink time-to-information across the business.
Tacive turns scattered work into a living memory layer, with clusters for accounts, projects, decisions, and processes so Sales, Support, Product, and Ops can answer customer-critical questions without waiting on the one person who remembers.
Capture the work behind the work
Turn meeting notes, customer threads, product decisions, and process changes into retrievable knowledge as work happens.
Answers, not search results
Ask in plain English and get a synthesized answer with citations to the exact entry, decision, or customer conversation.
Memory clusters stay connected
Related people, teams, accounts, documents, and memories stay linked so context survives handoffs and growth.
AI that captures what your business cares about
Use directives to standardize what gets extracted: owners, customer risk, rationale, next steps, timelines, and open questions.
Directives make knowledge capture predictable
Every business has context that matters more than generic notes. Directives tell Tacive what to notice, extract, and preserve so each memory cluster stays useful as teams scale.
Capture
Auto-extract decisions, customer commitments, tradeoffs, and key stakeholders from raw work.
Summarize
Create consistent summaries that make handoffs, onboarding, and reviews easier to trust.
Enrich
Connect relevant accounts, teams, systems, projects, documents, and unresolved questions.
Answer
Retrieve context with timelines, reasoning, source entries, and accountable owners.
Directive library
ActiveProduct decisions
Capture rationale, impact, owner, and customer risk
Revenue memory
Track commitments, blockers, and renewal risk
Ops changes
Preserve process shifts, rollout timing, and owners
One memory layer for customer-facing teams.
Tacive helps each team move faster while keeping context shared across the whole company.
“Sales can prep for renewals without chasing Support and Product for context. The answer already includes what changed, who owns it, and where it came from.”
Revenue teams
Renewals, expansion, account history
“Support gets the product and account background before an escalation becomes a meeting. The customer history is searchable, sourced, and ready.”
Support teams
Escalations, fixes, recurring issues
“Product decisions stop disappearing into threads. New hires and cross-functional partners can see the reasoning without asking the same question again.”
Product and Ops
Rationale, process, ownership
Your fastest team is the one with the fastest memory.
Give every employee the answer behind the work: what happened, why it happened, who owns it, and what to do next.